sbk.org Magazin Arbeitgeberservice Leistungserbringende Karriere Unternehmen Presse & Politik Search
Become a member Contribution rate Free family insurance Registration for Meine SBK SBK bonus program
DeutschLogin
Become a member Become a member Expat Employees Family Trainees Students Self-employed workers Become an SBK member in one step Awards About us Become an SBK member in one step Declaration of accession Call-back service prospective clients Contact form prospective clients About us Responsibility and Sustainability Health care in Germany Insurance & Service Insurance & Service Services Insurance and tariffs Services Alternative medicine Being abroad Personal advice Precaution and prevention Recovery Pregnancy Children Dental health Digital services Insurance and tariffs Contribution Family insurance Nursing care insurance SBK healthcare card Meine SBK Meine SBK Frequently asked questions Upload documents My processes Online post My data Applications and forms Membership certificates Bonus schemes SBK electronic patient record (ePA) Terms of use SBK electronic patient record (ePA) Objection to the electronic patient record Contact
Become a member Contribution rate Free family insurance Registration for Meine SBK SBK bonus program
DeutschSearch
Become a member Contribution rate Free family insurance Registration for Meine SBK SBK bonus program
Contact

0800 072 572 572 50

Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

0800 072 572 587 00
Mon - Fri | 8 a.m. - 8 p.m. toll-free

Menu Become a member Health care in Germany Insurance & Service Meine SBK Contact Become a member Expat Employees Family Trainees Students Self-employed workers Become an SBK member in one step Awards About us Insurance & Service Services Insurance and tariffs Meine SBK Frequently asked questions Upload documents My processes Online post My data Applications and forms Membership certificates Bonus schemes SBK electronic patient record (ePA) Terms of use Become an SBK member in one step Declaration of accession Call-back service prospective clients Contact form prospective clients About us Responsibility and Sustainability Services Alternative medicine Being abroad Personal advice Precaution and prevention Recovery Pregnancy Children Dental health Digital services Insurance and tariffs Contribution Family insurance Nursing care insurance SBK healthcare card SBK electronic patient record (ePA) Objection to the electronic patient record sbk.org Magazin Arbeitgeberservice Leistungserbringende Karriere Unternehmen Presse & Politik DeutschLogin

Your contact to SBK

We are on your side

Do you have any questions about our services, would you like to contact your personal consultant or send us a document? We are at your side. Our personal customer service will help you find the solution that best suits you.

Would you like to become an SBK member? Take advantage of our free consultation.

Ein Mann macht mit seinem Handy ein Foto eines Dokuments.

Simply do it online with our app

You can manage your personal data conveniently in Meine SBK

Learn more

Contact Options for Insured

0800 072 572 572 50

You can contact us on the SBK customer hotline Monday to Friday  8 a.m. - 6 p.m. toll-free within Germany or from abroad on +49 89 444 570 90 (the call will be charged at the rates that apply in the foreign country).

You are a customer of SBK and have a request you would like us to contact you about? Just send us your phone number and your preferred calling time. We will call you back. This service is available Monday through Friday from 08:00 - 18:00.

Make an appointment

Meine SBK app

The fastest and easiest way to send us your mail is to use the upload function in the Meine SBK app. Simply take photos of the documents you want to send us using the Meine SBK app and upload them. In the "My data" section, you can update your address, contact details or bank details for refunds. 

App Login

 

Contact form

You are a customer of SBK and have a request? Use our contact service by e-mail, we will be happy to help you. 

Send a message

 

Postal address

SBK, 80227 München

prepaid envelope

If you would like to send us or your personal consultant a letter, feel free to use our prepaid envelope.

Personal advice in every situation

Your personal consultant is always happy to help. You can find their contact details in no time by entering your insurance number and date of birth: 

Find your personal consultant 

We will be happy to advise you personally at a branch office near you. You can find your SBK branch here using your zip code or town:

Find your branch

You would like to receive competent advice from person to person from home or on the road? We are there for you personally via video chat on your desired date.

Make an appointment

Not an SBK member yet?

You are having questions about membership or would you like to know more about the benefits of SBK? We’ll be happy to assist you with questions about German health care and talk with you personally about SBK’s excellent services.

Contact Us

Overview of our services

0800 072 572 570 70

Request online

The team of medical experts at our partner 4sigma will be happy to help you arrange appointments with specialists and healthcare professionals such as occupational therapists, speech therapists and physiotherapists. An appointment will be arranged for you within two working days. You can reach the SBK appointment service from Monday to Saturday from 8:00 a.m. to 8:00 p.m. free of charge within Germany. 

More about the SBK appointment service

0800 072 572 570 00 

Contact form

With the SBK health telephone, you can talk to the medical expert team, a doctor from our partner 4sigma, around the clock. From abroad you can reach the SBK customer hotline on +49 89 444 570 90 at the telephone charges applicable there. Please note that this extended service cannot replace a visit to the doctor and that no remote diagnoses can be made.

More about SBK Health Telephone

0800 072 572 570 01 

If you need medical advice on pregnancy or the health of your child, you can contact the medical experts and doctors of our partner 4sigma around the clock via our toll-free SBK pregnancy and child health hotline.

More about SBK Health Telephone for Expectant Mothers and Children

Do you have questions about SBK benefits during pregnancy? Then make an appointment with your personal consultant.

Send Mail

0800 072 572 570 90

For Foreign Consultation you can reach us free of charge within Germany on the following number. Whether you're on holiday, a business trip or studying abroad, our experts will tell you everything you need to know about recommended travel vaccinations, visa requirements and foreign health insurance.

Send Mail

0800 072 572 590 90

Do you suspect that a mistake was made during your medical treatment? In a case of a medical malpractice we support you in clarifying the facts. You can reach us free of charge within Germany on the following number: Together with your lawyer we are helping in pursuing claims for damages. Here you find further informations about our services.

Your feedback is important to us

Tell us about your experiences with SBK so far: What have you liked and what can we do better in the future?

Send feedback

To prevent the misuse of insured funds, we take all indications of billing fraud seriously and investigate them. If you suspect unlawful billing for services, corruption or other misconduct in the healthcare system, please let us know (in as much detail as possible). All tips and information will be treated in strict confidence and in compliance with data protection laws. You can also submit your report anonymously.

Please use the protected SBK whistleblower system or the contact details below to submit your report.

SBK
Fehlverhalten im Gesundheitswesen

Heimeranstr. 31
80339 München
Tel. +49 (89) 62700-730
Fax: +49 (89) 62700-60730
antikorruptionsstelle@sbk.org

SBK Employer Service

Consulting at SBK means quick and direct help. You are in safe hands with your personal SBK consultant – they always ensure that you get the solution that perfectly matches your individual needs. Your personal SBK consultant represents your interests and is always your personal point of contact.

For advised in English, please contact our english employer consultants:

Sabine Keller
Personal consultant
Tel.: +49 (2162) 818188-58
Fax: +49 (2162) 818188-258
Email: sabine.keller@sbk.org

Michael Kamps
Personal consultant
Tel.: +49 (2162) 818188-55
Fax:  +49 (2162) 818188-255
Email: michael.kamps@sbk.org

0800 072 572 572 50

Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

0800 072 572 587 00
Mon - Fri | 8 a.m. - 8 p.m. toll-free

Folgen Sie uns auf

Facebook
Instagram
YouTube
X
LinkedIn
XING
TikTok
Cookie Settings Privacy Legal information Accessibility & simplified language Contact SBK

Your website settings

We use required cookies, which are necessary for the operation of the website, in order to provide you with an optimal website experience. Additional cookies and technologies are only used if you agree to them. These cookies and technologies are used for statistical purposes and for other functions on the website:

  • Required cookies
  • Statistic cookies
  • External services
  • By clicking on ‘Agree’ and then on ‘Save’, you accept this and the transferring of your data to third parties.

    For more information, including regarding the processing of data by third party providers, see your Settings and our Privacy Policy. You can decline the use of cookies or change your Settings at any time.

    About the settings Accept

    You have the choice of which cookies and external services you allow:

    These cookies are necessary to enable you to navigate through the pages and use essential functions.

    These cookies help us to better understand user behaviour.

    On this page, services provided by third parties are integrated. They provide their services independently. In individual cases, cookies must be set for these functions.

    Privacy Policy

    Save Settings