Contact and technical support

If you have any questions about the SBK Account, Meine SBK and the electronic health record we will be happy to help you. The best way to contact us is by telephone. Together we will find a quick solution.

SBK Account and Meine SBK: Call the support team on

0800 072 572 597 55

Electronic health record: Call the support team on

0800 072 572 570 20

We are here for you from Monday to Friday from 8 a.m. to 6 p.m. The calls are free of charge within Germany.

Most frequently questions

Answers to the most frequently asked questions concerning the three topics can be found under:

SBK Account

Meine SBK

Electronic health record (in German only)

Alternatively, you can use the contact form below.

The fields marked with an asterisk (*) are mandatory.

Personal Details

Form of address

Title

Insurance number

First name *

Last name *

Date of birth (Format DD.MM.YYYY) *

Contact

E-Mail *

Phone number

Please enter the phone number without leading 0.

Country code *

Phone number *

Your enquiry to us:

Topic *

Subject *

Question input field *

Privacy notice

Providing my details is voluntary but necessary in order for SBK to fulfil my contact request. For the purpose of contacting me, I agree that SBK may process my data entered above and contact me on the contact channels optionally indicated by me above. My data will not be passed on to third parties by SBK. You can find out more about the data processed by SBK at www.sbk.org/datenschutz or from your personal consultant. I can withdraw my consent at any time with future effect informally via email on widerruf@sbk.org or any SBK personal consultant.